7 Day Returns - United States
The Makers Guarantee: 2-Year Limited Warranty
Every Larkwood piece is covered by our Makers Guarantee, a 2-year limited warranty against defects in materials and workmanship. If a covered defect appears, we'll repair it in your home, send a replacement part, or offer a partial or full refund. Covers residential use by the original purchaser. Full warranty terms are in our Returns & Refunds Policy.
7-day returns
Changed your mind? You can request a return within 7 days of delivery. Change-of-mind returns are at your cost:
- 25% restocking fee
- Original delivery cost, deducted at cost
- Return freight, quoted before pickup
Items must be in the same condition they were delivered in and are collected by our carrier. White glove fees and Final Sale items are non-refundable. Damaged or defective items are covered in full, with no fees.
Example return
| Dining table | $3,000 |
| Restocking fee (25%) | −$750 |
| Original delivery (room of choice) | −$150 |
| Return freight | −$300 |
| Refund | $1,800 |
Example only. Delivery and return freight depend on your location and are confirmed before pickup.
How to return an item
- Email support@larkwoodfurniture.com.au within 7 days of delivery with your order number, the reason for the return and photos of the item.
- We'll confirm your return and send you the return freight cost.
- Once you accept, our carrier collects the item, records its condition and packs it at pickup.
- After inspection at our Houston warehouse, we refund the product price, less the costs above.
Questions? Email support@larkwoodfurniture.com.au. Full terms are in our Returns & Refunds Policy.
